Frequently Asked Questions (FAQ)

General Information

How do I start at Royal Club Casino?

• To start on Royal Club Casino, visit our website, royalclubcasino.co.in, click the “Register” button, fill out the registration form with your mobile number, password, and invitation code, agree to the Terms and Conditions, and complete the registration process. Once registered, log in to your new account and start playing.

What kinds of bonuses are available?

• Royal Club Casino offers a variety of bonuses, including a welcome bonus of 100% up to ₹150 on your first deposit, as well as ongoing promotions, seasonal offers, and loyalty rewards. Keep an eye on our promotions page for the latest offers.

Is withdrawing my winnings easy?

• Yes, withdrawing your winnings at Royal Club Casino is simple and hassle-free. We offer multiple payment options with no hidden fees, ensuring a smooth and quick withdrawal process. Just follow the instructions in the withdrawal section of your account.

How secure is the Royal Club Casino?

• Royal Club Casino is committed to ensuring the highest level of security for our players. We use the SHA-3 Hash Algorithm to protect your data, conduct regular audits, and have stringent security measures in place to safeguard your information.

Can I play games anytime?

• Yes, you can play games at Royal Club Casino anytime. Our platform is available 24/7, allowing you to enjoy your favorite games whenever you want.

Registration Process

How do I register for an account at the Royal Club?

• Visit the Royal Club website and click on the “Register” button. Fill in the required details and submit the form.

What information do I need to provide during registration?

• You need to provide your member account and phone number and create a password.

Can I register multiple accounts?

• No, each player is allowed to use only one account to ensure fair play and security.

Is there an age requirement for registering?

• Yes, you must be at least 18 years old to register and play on Royal Club.

Bonuses and Promotions

What types of bonuses and promotions are available at Royal Club?

• Royal Club offers welcome bonuses, deposit bonuses, loyalty rewards, and seasonal promotions.

How can I claim a welcome bonus?

• After registering, make your first deposit and the welcome bonus will be automatically credited to your account.

Are there any wagering requirements for bonuses?

• Yes, most bonuses come with wagering requirements that must be met before you can withdraw any winnings.

How often are new promotions offered?

• New promotions are regularly updated. Check the Promotions page or subscribe to our newsletter for the latest offers.

Can I use multiple bonuses at the same time?

• Generally, only one bonus can be active at a time. Refer to the specific promotion’s terms and conditions for details.

Responsible Gaming

What is responsible gaming?

• Responsible gaming is about playing within your limits and ensuring that gambling remains a fun and controlled activity.

How can I set deposit limits on my account?

• You can set daily, weekly, or monthly deposit limits through the account settings.

What should I do if I think I have a gambling problem?

• Seek help from professional organisations and use the self-exclusion options available on the Royal Club website.

Are there any resources for responsible gaming?

• Yes, Royal Club provides links to resources and organisations that offer support and advice for responsible gaming.

Customer Support and Communication

How can I contact Royal Club customer support?

• You can contact customer support@royalclubcasino.co.in

What are the customer support hours?

• Customer support is available 24/7 to assist you with any issues or questions.

Where can I find the latest news and updates about Royal Club?

• Follow our social media channels and subscribe to our newsletter for the latest updates and blogs. 

How long does it take to get a response from customer support?

• Response times vary, but live chat typically provides immediate assistance, while email responses may take up to 24 hours.

Recharge Issues

How do I recharge my Royal Club account?

• Log in to your account, go to the deposit section, select your preferred payment method, and follow the instructions.

What payment methods are available for recharging?

• Available payment methods include Paytm, PhonePe, Google Pay, credit/debit cards, and bank transfers.

What should I do if my recharge fails?

• Check your payment details and try again. If the issue persists, contact customer support for assistance.

Is there a minimum recharge amount?

• Yes, the minimum recharge amount is ₹100. Check the deposit section for details.

Can I recharge my account using multiple payment methods?

• Yes, you can use different payment methods for recharges. Select the method of your choice during the transaction process.

Withdrawal Issues

How do I withdraw funds from my Royal Club account?

• Go to the withdrawal section, select the withdrawal option, choose your preferred payment method, and enter the amount you wish to withdraw.

What is the minimum withdrawal amount?

• The minimum withdrawal is ₹100. Check the withdrawal section for specific details.

How long does it take for withdrawals to be processed?

• Withdrawal processing times vary by payment method but generally take between 1-2 business days.

What should I do if my withdrawal is delayed?

• Check the status of your withdrawal in the account section. If it is still pending after the expected time, contact customer support.

Are there any fees for withdrawing funds?

• Royal Club does not charge fees for withdrawals, but some payment providers may have their own fees. Check with your payment provider for details.